Question 1

What do I need to bring?

Accepted Answer

Make sure you have signed the waiver form before you arrive:

Waiver form -https://book.peek.com/waivers/6182797e-e84c-474f-bdb6-261fd070df1e

Clean Flip Flops - Bring some flip flops, but please make sure they are not street shoes.

Towels - In a bid to reduce our workload and provide services at a competitive rate, we ask you to bring 2 of your own towels.  One for sitting on inside the sauna and  one for drying off with.

Payment - We only accept cash at this location for entry tickets, but we do have a card reader for drink, add on and other purchases!

What not to bring

Glass - Please do not bring any glass containers or bottles. No glass allowed in any form please.

Perfumes or essential oils. - We provide our own eucalyptus oil that is safe for our sauna, so please do not bring any oils from home. Please also refrain from bringing scented soaps, lotions and other fragrances. 
Tobacco or cannabis - This is a no smoking zone. Please make sure you do not partake in our facility or on site. Thank-you

Question 2

What's included in my session?

Accepted Answer

Shared access to our private area. Self guided sessions in our 2 separate wood-fired mobile saunas, Ice baths or cool water baths,2  hot out door showers, water, 2 lounge areas with fire pit.

Question 3

How do I reschedule or cancel?

Accepted Answer

To cancel, please DO NOT CALL but send us a text to 250.218.2392  or email at islandmobilesauna@gmail.com with  the following  information:

-Full Name
-Date and time of your booking
-Location
-Changes you wish to make

Question 4

What is your cancelation policy?

Accepted Answer

Social session cancelations within 24-5 hrs of your session will require a $5 fee on your next booking. Social session cancelations within 4-1 hrs of your session and no-shows will require full payment on your next booking.  Private sessions canceled within 48 hrs are required to pay a $25 fee. Private Cancelation within 24 hrs require a 50% fee of the original price.  No show fees will be charged at full price and must be paid if you are to book again at any of our facilities. If there is a history of no shows or last minute cancelations on your part, we may only accept your booking with a prepayment. Thank you for understanding. . Fees are due at the time of check-in. If you need to cancel or rebook, please send us an email or text at 250.218.2392 with the following information:
-Full Name
-Date and time of your current booking
-Number of guests
-Date and time of the booking you wish to attend
- Number of guests

Question 5

How do I book for friends?

Accepted Answer

You can add people to your  social booking by entering their names into the last form on the booking page. Make sure to send each member in your group the link to sign the waiver form so they can sign the waiver form prior to arrival as to not dip into their sauna time! Also, remember that you are responsible for the full payment of the booking even if they do not attend!

Question 6

Its my first time, what should I expect?

Accepted Answer

If this is your first time, congratulations! This will be one of the most exhilarating experiences you will ever have! 
Bring a bathing suit and an open mind. The benefits of sauna and cold plunge will become apparent after your session,  but It takes a bit of bravery at first to take the plunge. Getting out of the hot sauna increases the desire to cool down. Make sure you take a good rinse in the shower before you enter the tubs.

Stay in the tub as long as you can. Try and beat your last time by watching the clock. The most health benefits come when you begin to shiver.  Do as many hot/ cold cycles as you want. Its best to end on a cold cycle. Let your body warm up on its own, for the maximum health benefits.

You will notice changes in your overall mental state, and have a great sleep after any session.

We encourage you to try some physical activity, exercise, or go to the gym approximately 3 hours after a hot/ cold thermo-therapy session. You will feel the best you have every felt in your entire life!

We supply tea and water, but your more than welcome to bring your own.  No glass containers or bottles are permitted on site.

Sessions are 2 hours long, and you will notice that the main lighting will dim to signal the end of your session.

Please do not arrive early. We need time to prepare.

Question 7

Why was my Social Sauna session cancelled?

Accepted Answer

We retain the right to cancel sessions due to lack of attendance. We also cancel social sessions if you do not provide the full name and phone number for your guests, or we cannot get a hold of you to confirm your booking.

Question 8

What are your prices?

Accepted Answer

What are the prices?
Private sessions are $190 for the first 2 people and $20 per person after that. Plus 5%
Discounted private sessions are $145.00 for the first 2 people and $15 per person after that plus 5%.

Social Sessions are $37.50 each in Black Creek

Question 9

Do you have memberships?

Accepted Answer

Yes we do! Please see our memberships page for more info!

Question 10

I want to book my group of 5 or more. What is the most suitable option?

Accepted Answer

So you have a group of 5 or more and wish to attend the sauna in Black Creek.  
The Social Saunas are not the correct option for you and here's why:

1. Limited seating : Social Saunas are designed for 2 people here and 3 people there, who wish to attend sauna in a relaxed environment.  If you book a group of 5 or more, its not fair to other patrons who wish to attend the Social Sauna, as you are taking up all the tickets for others.

2. Change in the Social Saunas Atmosphere: When a larger group takes over the Social Sauna, the dynamic of the atmosphere changes  a lot. More times then not, the groups tend to be louder, and more connected, leading to others feeling not as welcome. The social aspect of sauna is very important and groups just tend to be not so welcoming by the nature of the outcome. A group of friend is great, but not the most inviting for couples of singles attending the same sessions.

A better selection for your group sauna is a Private Booking. The price mostly works out the same as well - 10 guests at a Social Sauna is $350 ($35 x 10) compared to 10 at a private booking rate - $350 (2@$190 plus 8 @$20 -$160).

A Private booking means you have the WHOLE space to yourself during the session. No sharing the space. For lower numbers it does cost a bit more, BUT you have the whole space to yourself.

As a business who strives at creating amazing experiences for all of our customers, we ask that you please be courteous of others when choosing to book a sauna session for your group. Please book a private session where appropriate. See you at the sauna!

Question 11

What about food and drinks?

Accepted Answer

If you have booked a private session, you are more than welcome to bring food and drinks for your party. Please do not bring glass of any kind (we do not want anything broken), and please no food that are messy (chips that can get stuck in our decking).

If you have booked a social session, No food is permitted at the sauna. Thank you for understanding!

Please also note that we have a nice selection of organic Hornby Island Tea for sale, as well as a large selection of electrolytes, and cold drinks.

Question 12

How do I redeem my Mt. Washington Gold Pass discount for social sessions?

Accepted Answer

Are you a valid Gold pass Mount Washington GOLD pass holder? You can get 20% off any social sauna session. Present your receipt that proves you carry a valid GOLD seasons pass (2026/27) to our staff at the time of check in, and we will discount you 20% at check in. 
*Only valid for pass holders and not guests. 
*Not valid for private sessions.
*Must present proof at the time of check in
*Only valid during times of mountain winter activity operations.

Question 13

What If my group size changes?

Accepted Answer

Its ok! Just make sure  everyone has signed the waiver form before arriving. 
We will count the number of people, at the time of check-in, to charge you accordingly, so it doesn't matter if your party size changes.

Question 14

Is there an age limit?

Accepted Answer

No! :) but we encourage parents to keep a very close eye on their young ones.

Sauna FAQS